Privacy Policy | Arsenault Properties

Note for Arsenault Properties team: This is a placeholder privacy policy stub. It must be reviewed and completed by legal counsel before the site goes live, particularly with respect to PIPEDA (Canada), CASL, and provincial privacy laws (PEI Freedom of Information and Protection of Privacy Act).

1. Who We Are

Arsenault Properties (“we”, “our”, or “us”) is a property management company operating in Prince Edward Island, Canada. Our contact information:

2. Information We Collect

When you submit an inquiry form on our website, we collect:

Your name
Your email address
Your phone number (optional)
The date and time of your submission

We also collect anonymized usage data through Microsoft Clarity (heatmaps and session recordings) and Google Analytics (via Google Tag Manager) to understand how visitors use our website and improve our services. This data does not identify you personally.

3. How We Use Your Information

We use the information you provide to:

Respond to your rental inquiry
Schedule viewings and provide information about available units
Contact you about your application or tenancy

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Form Submissions

Inquiry forms on this website are processed by Formspree (formspree.io), a third-party form processing service. Your submission data is transmitted securely to Formspree and forwarded to our leasing team. Please review Formspree's Privacy Policy for details on how they handle data.

5. Cookies & Analytics

Our website uses cookies and similar tracking technologies via Google Tag Manager, Google Analytics, and Microsoft Clarity. These tools help us understand visitor behavior and improve our website. You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

6. Data Retention

We retain your inquiry information for up to 24 months after your last contact with us, unless you request deletion or a longer period is required by law.

7. Your Rights

Under Canadian privacy law (PIPEDA), you have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at leasing@arsenaultproperties.ca.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated “Last updated” date.